• Anywhere

Start your Banking career with real experience while completing a qualification – learn, grow and build your future today! 

Sydney – Western Sydney, Australia, NSW

Position type: Banking & Finance – Branch Staff

Are you a driven First Nations individual ready to start a long-term career in banking? Westpac Group is looking for passionate, customer-focused people to join the team in Mount Druitt and Penrith. This is a great opportunity to build a meaningful career in financial services with one of Australia’s most trusted banks.

What you will be doing:

  • Deliver great customer service
  • Meet performance targets in service, quality, and productivity while managing risk
  • Handle internal and external communications via phone and email
  • Resolve complex issues by investigating thoroughly

What we're looking for:

  • Must have previous experience in retail, hospitality, or customer service
  • Strong interest in pursuing a career in banking and financial services
  • Availability to work full-time (Mon-Fri, e.g./ 8.30-5.30 pm)
  • Willingness to complete a Certificate III in Financial Services (fee-free qualification)
  • A positive, friendly attitude and eagerness to learn

What You’ll Get:

  • A nationally recognised qualification
  • Travel concession card
  • Ongoing training, mentoring and development
  • Valuable industry experience and professional networking opportunities
  • The potential for a permanent role upon successful completion of the traineeship

Please note: This role is open ONLY to Aboriginal and/or Torres Strait Islander applicants as part of a program aimed at increasing Indigenous representation. Applicants must not hold a prior qualification in Business. Only eligible and suitable candidates will be contacted.

Apply online here: https://arc.recruitonline.ai/v2/job-application?job_id=1637