ARCway Careers
<p>Kickstart your career in the <strong>business industry </strong>with a <strong>paid </strong>Customer Care Consultant traineeship. This<strong> entry-level role</strong> is ideal for school leavers or young adults looking to <strong>gain hands-on experience </strong>while working towards a <strong>fee-free </strong>nationally recognised <strong>Certificate III in Business qualification.</strong></p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Handle inbound <strong>customer enquiries via phone and email</strong></li>
<li>Provide<strong> clear, professional customer service</strong></li>
<li><strong>Update and maintain</strong> customer records</li>
<li>Learn <strong>contact centre, communication and office administration</strong> skills</li>
</ul>
<p><strong>What We’re Looking For</strong></p>
<ul>
<li><strong>Strong communication skills </strong>and a positive attitude</li>
<li><strong>Willingness to learn and build a long-term career</strong></li>
<li>Able to <strong>commit to full-time hours – Mon-Fri for 12 months</strong></li>
<li><strong>Reliable, professional </strong>and customer-focused</li>
<li>No previous contact centre experience required</li>
<li>Be prepared to undertake a pre-employment background check</li>
</ul>
<p><strong>What’s On Offer</strong></p>
<ul>
<li><strong>Paid full-time office hours traineeship – No weekend work!</strong></li>
<li><strong>On-the-job training </strong>with experienced mentors</li>
<li>Nationally recognised<strong> fee-free qualification</strong></li>
<li>Located conveniently<strong> close to public transport</strong></li>
<li>Opportunity to develop valuable skills and build a long-term career</li>
<li>Access to a<strong> travel concession card</strong></li>
</ul>
<p> </p>
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<p><strong><em>Please note: these Entry Level roles are subject to an eligibility criteria. You must be an Australian or New Zealand Citizen or an Australian Permanent Resident. Any qualifications previously completed Certificate III or above may affect your eligibility. Only eligible and suitable candidates will be contacted.</em></strong></p>
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<p>Ideal For Applicants Searching:</p>
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<p>Contact Centre Traineeship, Call Centre Trainee, Entry Level Customer Service, Business Traineeship, Office Trainee, Junior Contact Centre Role, Sydney CBD Jobs</p>
To apply for this job please visit arc.recruitonline.ai.